Q: What insights do you have for the pro community regarding re-openings/navigating the new normal?
First take a minute to assess whether you feel comfortable reopening and if it’s the right time. Use your instinct to determine if it’s safe in your area. I also think this is a perfect time for the industry to reset and reflect, and really take care of and nurture ourselves.
We’re going through such a transformation as a world and an industry. Touch is so highly valued and, as we know, salons and this industry have been in the spotlight since Covid. My book, Mindful Beauty Maker’s Little Book of Wisdom, is about the high value we have behind the chair, the unseen benefits we add to our clients lives both the inside and out, and not only daily but also through the years. It seems like since we got closed down, the world really started to notice this.
Q: Is there anyone in the industry or beyond that you really admire, or someone who inspired you in your career?
I admire anyone who is willing to follow their own heart and inner guidance at the risk of rejection, especially if their cause is for the greater good. I admire creators of all walks of life. I think life is our canvas and we paint it with our choices, attitude, attention, and intent.
Q: How do you define a “success” after a client leaves your salon?
I define success for my clients based on sitting down, looking them in the eye during a consultation, and really listening to what they are saying––reading between the lines, looking at them holistically and finding out their lifestyle, time commitment to hair and style, budget and reality, and then coming up with a plan that works for them. I like to make my clients feel safe and confident, but also not bored. I won’t do something just because the client asks if I don’t think it looks good, but I want them to feel heard. I’ve learned over the years to listen to my intuition.
Q: What’s your favorite way to unwind after work?
Chilling with my dogs.
Q: If you could spend the day with someone who you consider a “style icon” who would it be? What would you do?
Having Vidal Sassoon show me all of his inspirations around the U.K.